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Garage door opener repair,mended when the fault is a part.

We do garage door opener repair in Richmond Hill and across the GTA, and fit a new opener when repair is not worth it. Remotes and keypads are set up before we leave.

Belt drive opener hanging from the ceiling of a white garage, its rail running to the top of a sectional door.
for most repairs
One visit
estimates, from two photos
Free
70 Google reviews
4.9★
in Richmond Hill
Since 2018

What’s included

Faults we repair,openers we fit.

A gear, limit switch, capacitor or board can each be replaced alone. When the unit is done, a new one goes in.

  1. 01Repair

    Opener repair

    Any make, in chain, belt or screw drive: a hum with no movement, a door that reverses, a dead wall button.

    • Stripped drive gears
    • Worn limit switches
    • Failed capacitors
    • Dead logic boards
  2. 02New

    New and replacement openers

    Chain, belt, screw or wall-mount, chosen for what sits above and beside the garage.

    • Chain and belt drives
    • Screw drive and wall-mount
    • Battery backup
    • A first opener, newly added
  3. 03Remotes

    Remotes, keypads and phones

    Remotes, keypad and car buttons are programmed before we leave, and the phone app set up where there is one.

    • Handheld remotes
    • Wall keypads
    • Built-in car buttons
    • Phone app over Wi-Fi
  4. 04Sensors

    Safety sensors

    Two photo eyes about six inches off the floor tell the door something is in the way. Cleaned, aligned or replaced.

    • Lenses cleaned, brackets aligned
    • Sensor wiring checked
    • Reverse tested on an object
    • Lens frost cleared

How it runs

Ruled out in order,button to remote.

A wall button, an outlet, a drive, a limit and the photo eyes can each stop an opener. We check them in that order.

A compact charcoal wall-mount opener on the end of the torsion shaft beside a white garage door, the ceiling left clear.
  1. On the phone

    Wall button or remote?

    Does the wall button work, or only the remote? Text photos of the opener and ceiling to (647) 323-⁠1826.

  2. On arrival

    Power, then the drive

    Outlet and power first, then the drive. You hear repair or replace, and the price, before work.

  3. During the work

    Limits, force and eyes

    Limits and closing force are set and both photo eyes aligned until their lights stay solid.

  4. Before we leave

    Tested, then programmed

    The door must reverse on an object on the floor. Remotes, keypad, car buttons and app are programmed.

Reasons

Why the order of the visit matters.

A dead opener is often a remote, an outlet or a limit setting. Ruling those out comes first.

  1. Ruled out in order

    A flat remote battery, a dead outlet or a drifted limit looks like a failed motor. Each is tested before a part is quoted.

  2. Repaired when it is a part

    A stripped gear or worn limit switch is no reason for a new motor. Age, discontinued parts or a pre-rolling-code unit are, and we say so.

  3. The reverse is tested last

    The photo eyes are aligned and tested. Then the door is closed onto an object on the floor, and it has to reverse on contact. That is its own step.

  4. Set up before we leave

    Remotes, keypad, car buttons and the phone app are programmed on the visit. Old remotes usually do not work with a new opener, so expect new ones.

Reviews

Rated on Google,quoted as written.

From the reviews homeowners left on our Google listing: cut for length, never reworded.

Rated 4.9 out of 5 from 70 reviews on Google (opens Google Maps)

After years of dents and damage from hockey pucks, our new garage door looks amazing!!

Caroline RacioppoGoogle review

I’m very happy with the work done on my front door and garage door. … Both doors look amazing …

SheronGoogle review

Everyone else told me I’d be waiting anywhere from 6 weeks to 4 months just to get a door delivered and installed.

Richard AndersonGoogle review

My garage spring and cables snapped on a Sunday afternoon, Moe was able to swing by the next morning …

Richard LGoogle review

Great Service by Moe, very clean job, on time and no surprises.

Peter MoghtaderGoogle review

It completely changed the look of my home and has already received so many compliments.

Avraz MajidGoogle review

The work was done in 5 hours and they cleaned up after themselves leaving no trace of my old garage door and front door.

Chetna PandyaGoogle review

I called Moe he was here in the same hour and we got our new doors in two days

SUBHAG SOODGoogle review

He didn’t just fix the immediate problem … made sure the door was running smoother and quieter than before.

John SpecialeGoogle review

We were presented with multiple options and given the pros and cons of each.

Jay McNeillyGoogle review

… replacing my destroyed garage door for a beautiful modern style door.

Ted & PeterGoogle review

Replaced my front door and garage door with a remote. … the finished work looks amazing.

RoxanneGoogle review

I had a quote within a day … and the new door installed by that weekend.

Matthew BastonGoogle review

Garage door spring was broken. Moe was able to come out the next day and fit it.

Samuel JosephGoogle review

Moe takes the time to get to know what your needs are and has affordable recommendations.

Gord McCallumGoogle review

Moe did an excellent job replacing our old, worn down garage door with a beautiful, heavy duty white one.

Elias MohamedaliGoogle review

… he was here the next day and we had our garage doors and front doors done within one week.

Angelo MicieliGoogle review

The whole process was seamless and I couldn’t believe how fast the job was completed without any hiccups.

Kristen SorrentiGoogle review

… came on short notice to take a look. He quickly diagnosed the problem and had it fixed in no time.

Salima NooraniGoogle review

They were super on time, super efficient, and the price was dead on.

Nathalie GallenoGoogle review

Projects

Same house,new door.

Real jobs on our customers’ houses, recreated from the photos we took: the door we took down, and the one we hung in its place.

Foam board out, steel in.

The same garage from inside with a new white insulated steel door in four sections.

Seen from inside, the old door had been patched over with pink foam board. The new one is white insulated steel in four sections, photographed from the same spot in the garage.

Service area

From our shopto your door.

Every town we serve, by the drive from our shop in Richmond Hill. The nearest are on top.

Map data © OpenStreetMap contributors

Towns we serve, by the drive

  • Richmond HillOur shop

Drive times without traffic, to the nearest five minutes.

Not on the list? Ask us

FAQ

Garage door questions,answered plainly.

What homeowners ask us about garage door opener repair and installation, and about the door in general.

Not here? Ask us for a free estimate.

Planning a new door5 questions

  • There is no honest single number, and anyone who gives you one over the phone is guessing. The price depends on the size of the opening, single or double, the material and insulation, the windows and hardware, and whether the existing tracks, springs and opener can stay. Modern Empire Doors gives you a real number quickly instead: text a photo of the door from outside and one from inside the garage to (647) 323-⁠1826. The inside shot shows the tracks, springs and opener, which is where most of the difference in price lives. Estimates are free.

  • Two photos and your address. Take one of the door from outside, and one from inside the garage with the door closed, so we can see the tracks, the springs above the opening and the opener. Text both to (647) 323-⁠1826. For most doors that is enough to price the job without anyone coming out first, and the estimate is free.

  • Most standard replacements are done in a single visit. The old door comes down, the new one goes up on its tracks and springs, and it is balanced and tested before we leave. Doors with more complicated framing, a change of size, or a new opener at the same time take longer. We tell you what to expect for your door when we quote it, not after we arrive, so you can plan the day around it.

  • Not always. Whether the opener can stay is part of the quote. The springs are sized to the new door, so a working opener is not asked to lift more weight; what matters is its age and condition. An opener from before about 1993 may use a fixed code that cheap equipment can copy, and a new door is a good moment to change it. A loud chain drive under a bedroom is the other reason people switch, usually to a quieter belt drive. We tell you which applies before you decide.

  • Our replacement doors are made in Canada and carry a lifetime warranty. Built for Canadian winters is not a slogan here: a door that seals properly in February is a different product from one that does not, and the difference shows up as cold air, noise and a bottom seal frozen to the floor. If you want the details for a particular door, ask when we quote it and we will go through them with you.

A door that won't work6 questions

  • Drive type, battery backup, a wall-mount model, an extension kit for an 8-foot door and an outlet where there is none all move the price. It is given before any work starts, and estimates are free. Text two photos, one of the door and one of the opener and ceiling, to (647) 323-⁠1826.

  • A new opener is normally installed in one visit of a few hours. A first opener, a wall-mount model or an 8-foot door all take longer. Repairs follow the usual rule: most are finished in one visit because the common failure parts ride on the van.

  • An opener goes onto the door and the ceiling and leaves the opening alone, so the question is about power, not building. A missing outlet is separate electrical work, and in Ontario electrical work a homeowner hires out has to be done by a licensed electrical contractor, not the door crew. An electrical notification is also a different thing from a building permit.

  • When the fault is a part and the unit is under about ten years old: a stripped gear, failed capacitor, worn limit switch or dead logic board. Replace when the motor has failed, when the maker no longer sells the part, or when the unit predates rolling code. Drive type then decides what goes in.

  • Usually yes. Built-in car buttons can normally be reprogrammed to a new opener, though some cars need an adapter. Remotes are matched to the opener's security system, which is why old remotes usually do not work with a new one. The remotes, keypad and car buttons are all programmed before we leave.

  • Yes. A failed eye or a damaged wire is replaced and the sensors are aligned again, without touching the motor. The cause can be simpler, such as a knocked bracket, a dirty lens or frost on the glass. That is checked first, and the sensors are never bypassed.

People also ask

What people searchbefore they call.

The garage door questions people type into Google, answered in a few lines each. Search for yours, or pick a part of the door.

Search 25 answers from Modern Empire Doors

Often searched

25 answers

  • A stripped drive gear is the common cause: the motor runs, nothing moves, and the gear can be replaced. If the gear is sound, the limit switch, capacitor and board are checked next, and each can be replaced alone.

    Asked next

  • It keeps the door working for a number of cycles during a power cut. Without one, the door still opens by hand with the red release cord, and the crew shows you how on the visit.

    Asked next

  • Start with the remote battery. Then test the wall button: if it opens the door, the opener is fine and the fault is the remote or the receiver. After that, check the antenna wire on the motor unit and any LED bulbs near the opener, which can interfere with the signal.

    Asked next

  • Press the learn button on the motor unit, then the button on the remote. The label on the unit gives the exact sequence. If one remote failed, reprogramming it is the fix; if every remote has failed, suspect the receiver, not the remotes.

    Asked next

  • Yes. Many current openers have Wi-Fi built in, and a phone app opens and closes the door and alerts you when it is left open. Check whether a car or smart-home link needs a subscription.

    Asked next

  • Both lights should be solid. A light that is off or flickering means the beam is blocked or the two eyes are out of line. Wipe both lenses, clear anything across the beam and look for frost. Do not bypass the sensors to get the door closing.

    Asked next

The guide

Garage door opener repair: good to know.

When the opener is at fault, when to replace it, what to have ready and what an electrician does.

Garage door opener repair in Richmond Hill and York Region

Four signs point at the opener itself: the motor hums and nothing moves, often a stripped drive gear; the door reverses part way down with nothing in the way; the remote works only from very close; or the grinding comes from the motor housing rather than the tracks.

Test the wall button before anything else. If it opens the door normally, the fault is the remote or the receiver. If it does nothing either, look at the power first. A door that closes fully, touches down and goes straight back up has a close limit that has drifted. A door out of balance can pass for a bad opener, so the springs are checked alongside any opener job.

Garage door opener replacement: chain, belt, screw or wall-mount

The call turns on the fault, the age and whether the maker still sells the part. A stripped gear, failed capacitor, worn limit switch or dead logic board is a part, and on a unit under about ten years old it is usually worth fitting alone. Openers made before roughly 1993 use a fixed code that cheap equipment can capture and replay. Rolling code changes on every use, so for an opener that old, replacement is worth it for that reason alone.

Chain drive is strong and the loudest, fine for a detached garage. Belt drive is much quieter, the usual choice with a bedroom above or beside. Screw drive has fewer parts but minds temperature swings, which matters in a GTA winter. A wall-mount model turns the spring shaft directly and frees the ceiling, but it needs torsion springs and enough side room.

Opener limits, closing force and the reversal test

Two settings tell the motor what to do. The travel limits mark where open and closed are, and the closing force sets how hard the door pushes against resistance before it reverses. Both are set on an install and checked again on a repair, because a drifted limit or a wrong force looks like a fault in the motor.

The reversal is tested as its own step, apart from the photo eyes: the door is closed onto an object laid on the floor and must reverse on contact. Eyes that are aligned do not prove it. If the door stops short or pushes on, the force is reset and the test run again until it reverses.

What to have ready, and what an electrician does

On the day, have a working outlet in the ceiling near where the motor will hang, a clear path for the rail and the cars parked outside. An 8-foot door needs an extension kit, so say the door height when you book. The old opener, its wiring and sensors come down first.

If there is no outlet, an electrician has to add one first; that is not the door crew’s work. Ontario also requires an electrical product such as an opener to be approved before it is sold or used, so a new opener goes in as supplied, with its own photo eyes.

Free estimates · Repairs any hour

Does the wallbutton still work?

Two photos, one of the door from outside and one of the opener and ceiling from inside, are enough for a free estimate. Book below at any hour.

Rated 4.9 out of 5 from 70 Google reviews.

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