01Repair
Opener repair
Any make, in chain, belt or screw drive: a hum with no movement, a door that reverses, a dead wall button.
- Stripped drive gears
- Worn limit switches
- Failed capacitors
- Dead logic boards
We do garage door opener repair in Richmond Hill and across the GTA, and fit a new opener when repair is not worth it. Remotes and keypads are set up before we leave.

What’s included
A gear, limit switch, capacitor or board can each be replaced alone. When the unit is done, a new one goes in.
01Repair
Any make, in chain, belt or screw drive: a hum with no movement, a door that reverses, a dead wall button.
02New
Chain, belt, screw or wall-mount, chosen for what sits above and beside the garage.
03Remotes
Remotes, keypad and car buttons are programmed before we leave, and the phone app set up where there is one.
04Sensors
Two photo eyes about six inches off the floor tell the door something is in the way. Cleaned, aligned or replaced.
How it runs
A wall button, an outlet, a drive, a limit and the photo eyes can each stop an opener. We check them in that order.

On the phone
Does the wall button work, or only the remote? Text photos of the opener and ceiling to (647) 323-1826.
On arrival
Outlet and power first, then the drive. You hear repair or replace, and the price, before work.
During the work
Limits and closing force are set and both photo eyes aligned until their lights stay solid.
Before we leave
The door must reverse on an object on the floor. Remotes, keypad, car buttons and app are programmed.
Reasons
A dead opener is often a remote, an outlet or a limit setting. Ruling those out comes first.
A flat remote battery, a dead outlet or a drifted limit looks like a failed motor. Each is tested before a part is quoted.
A stripped gear or worn limit switch is no reason for a new motor. Age, discontinued parts or a pre-rolling-code unit are, and we say so.
The photo eyes are aligned and tested. Then the door is closed onto an object on the floor, and it has to reverse on contact. That is its own step.
Remotes, keypad, car buttons and the phone app are programmed on the visit. Old remotes usually do not work with a new opener, so expect new ones.
Reviews
From the reviews homeowners left on our Google listing: cut for length, never reworded.
Rated 4.9 out of 5 from 70 reviews on Google (opens Google Maps)After years of dents and damage from hockey pucks, our new garage door looks amazing!!
I’m very happy with the work done on my front door and garage door. … Both doors look amazing …
Everyone else told me I’d be waiting anywhere from 6 weeks to 4 months just to get a door delivered and installed.
My garage spring and cables snapped on a Sunday afternoon, Moe was able to swing by the next morning …
Great Service by Moe, very clean job, on time and no surprises.
It completely changed the look of my home and has already received so many compliments.
The work was done in 5 hours and they cleaned up after themselves leaving no trace of my old garage door and front door.
I called Moe he was here in the same hour and we got our new doors in two days
He didn’t just fix the immediate problem … made sure the door was running smoother and quieter than before.
We were presented with multiple options and given the pros and cons of each.
… replacing my destroyed garage door for a beautiful modern style door.
Replaced my front door and garage door with a remote. … the finished work looks amazing.
I had a quote within a day … and the new door installed by that weekend.
Garage door spring was broken. Moe was able to come out the next day and fit it.
Moe takes the time to get to know what your needs are and has affordable recommendations.
Moe did an excellent job replacing our old, worn down garage door with a beautiful, heavy duty white one.
… he was here the next day and we had our garage doors and front doors done within one week.
The whole process was seamless and I couldn’t believe how fast the job was completed without any hiccups.
… came on short notice to take a look. He quickly diagnosed the problem and had it fixed in no time.
They were super on time, super efficient, and the price was dead on.
Projects
Real jobs on our customers’ houses, recreated from the photos we took: the door we took down, and the one we hung in its place.
Foam board out, steel in.

Seen from inside, the old door had been patched over with pink foam board. The new one is white insulated steel in four sections, photographed from the same spot in the garage.
Gallery
Eighteen garage and front door styles, each one modelled on a door we’ve hung.
Service area
Every town we serve, by the drive from our shop in Richmond Hill. The nearest are on top.
FAQ
What homeowners ask us about garage door opener repair and installation, and about the door in general.
Not here? Ask us for a free estimate.
There is no honest single number, and anyone who gives you one over the phone is guessing. The price depends on the size of the opening, single or double, the material and insulation, the windows and hardware, and whether the existing tracks, springs and opener can stay. Modern Empire Doors gives you a real number quickly instead: text a photo of the door from outside and one from inside the garage to (647) 323-1826. The inside shot shows the tracks, springs and opener, which is where most of the difference in price lives. Estimates are free.
Two photos and your address. Take one of the door from outside, and one from inside the garage with the door closed, so we can see the tracks, the springs above the opening and the opener. Text both to (647) 323-1826. For most doors that is enough to price the job without anyone coming out first, and the estimate is free.
Most standard replacements are done in a single visit. The old door comes down, the new one goes up on its tracks and springs, and it is balanced and tested before we leave. Doors with more complicated framing, a change of size, or a new opener at the same time take longer. We tell you what to expect for your door when we quote it, not after we arrive, so you can plan the day around it.
Not always. Whether the opener can stay is part of the quote. The springs are sized to the new door, so a working opener is not asked to lift more weight; what matters is its age and condition. An opener from before about 1993 may use a fixed code that cheap equipment can copy, and a new door is a good moment to change it. A loud chain drive under a bedroom is the other reason people switch, usually to a quieter belt drive. We tell you which applies before you decide.
Our replacement doors are made in Canada and carry a lifetime warranty. Built for Canadian winters is not a slogan here: a door that seals properly in February is a different product from one that does not, and the difference shows up as cold air, noise and a bottom seal frozen to the floor. If you want the details for a particular door, ask when we quote it and we will go through them with you.
Drive type, battery backup, a wall-mount model, an extension kit for an 8-foot door and an outlet where there is none all move the price. It is given before any work starts, and estimates are free. Text two photos, one of the door and one of the opener and ceiling, to (647) 323-1826.
A new opener is normally installed in one visit of a few hours. A first opener, a wall-mount model or an 8-foot door all take longer. Repairs follow the usual rule: most are finished in one visit because the common failure parts ride on the van.
An opener goes onto the door and the ceiling and leaves the opening alone, so the question is about power, not building. A missing outlet is separate electrical work, and in Ontario electrical work a homeowner hires out has to be done by a licensed electrical contractor, not the door crew. An electrical notification is also a different thing from a building permit.
When the fault is a part and the unit is under about ten years old: a stripped gear, failed capacitor, worn limit switch or dead logic board. Replace when the motor has failed, when the maker no longer sells the part, or when the unit predates rolling code. Drive type then decides what goes in.
Usually yes. Built-in car buttons can normally be reprogrammed to a new opener, though some cars need an adapter. Remotes are matched to the opener's security system, which is why old remotes usually do not work with a new one. The remotes, keypad and car buttons are all programmed before we leave.
Yes. A failed eye or a damaged wire is replaced and the sensors are aligned again, without touching the motor. The cause can be simpler, such as a knocked bracket, a dirty lens or frost on the glass. That is checked first, and the sensors are never bypassed.
People also ask
The garage door questions people type into Google, answered in a few lines each. Search for yours, or pick a part of the door.
Search 25 answers from Modern Empire Doors
25 answers
A stripped drive gear is the common cause: the motor runs, nothing moves, and the gear can be replaced. If the gear is sound, the limit switch, capacitor and board are checked next, and each can be replaced alone.
Asked next
It keeps the door working for a number of cycles during a power cut. Without one, the door still opens by hand with the red release cord, and the crew shows you how on the visit.
Asked next
Start with the remote battery. Then test the wall button: if it opens the door, the opener is fine and the fault is the remote or the receiver. After that, check the antenna wire on the motor unit and any LED bulbs near the opener, which can interfere with the signal.
Asked next
Press the learn button on the motor unit, then the button on the remote. The label on the unit gives the exact sequence. If one remote failed, reprogramming it is the fix; if every remote has failed, suspect the receiver, not the remotes.
Asked next
Yes. Many current openers have Wi-Fi built in, and a phone app opens and closes the door and alerts you when it is left open. Check whether a car or smart-home link needs a subscription.
Asked next
Both lights should be solid. A light that is off or flickering means the beam is blocked or the two eyes are out of line. Wipe both lenses, clear anything across the beam and look for frost. Do not bypass the sensors to get the door closing.
Asked next
The guide
When the opener is at fault, when to replace it, what to have ready and what an electrician does.
Four signs point at the opener itself: the motor hums and nothing moves, often a stripped drive gear; the door reverses part way down with nothing in the way; the remote works only from very close; or the grinding comes from the motor housing rather than the tracks.
Test the wall button before anything else. If it opens the door normally, the fault is the remote or the receiver. If it does nothing either, look at the power first. A door that closes fully, touches down and goes straight back up has a close limit that has drifted. A door out of balance can pass for a bad opener, so the springs are checked alongside any opener job.
The call turns on the fault, the age and whether the maker still sells the part. A stripped gear, failed capacitor, worn limit switch or dead logic board is a part, and on a unit under about ten years old it is usually worth fitting alone. Openers made before roughly 1993 use a fixed code that cheap equipment can capture and replay. Rolling code changes on every use, so for an opener that old, replacement is worth it for that reason alone.
Chain drive is strong and the loudest, fine for a detached garage. Belt drive is much quieter, the usual choice with a bedroom above or beside. Screw drive has fewer parts but minds temperature swings, which matters in a GTA winter. A wall-mount model turns the spring shaft directly and frees the ceiling, but it needs torsion springs and enough side room.
Two settings tell the motor what to do. The travel limits mark where open and closed are, and the closing force sets how hard the door pushes against resistance before it reverses. Both are set on an install and checked again on a repair, because a drifted limit or a wrong force looks like a fault in the motor.
The reversal is tested as its own step, apart from the photo eyes: the door is closed onto an object laid on the floor and must reverse on contact. Eyes that are aligned do not prove it. If the door stops short or pushes on, the force is reset and the test run again until it reverses.
On the day, have a working outlet in the ceiling near where the motor will hang, a clear path for the rail and the cars parked outside. An 8-foot door needs an extension kit, so say the door height when you book. The old opener, its wiring and sensors come down first.
If there is no outlet, an electrician has to add one first; that is not the door crew’s work. Ontario also requires an electrical product such as an opener to be approved before it is sold or used, so a new opener goes in as supplied, with its own photo eyes.
Free estimates · Repairs any hour
Two photos, one of the door from outside and one of the opener and ceiling from inside, are enough for a free estimate. Book below at any hour.
Rated 4.9 out of 5 from 70 Google reviews.
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