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Emergency garage door repair,and what can wait till morning.

Emergency garage door repair in Richmond Hill and York Region, open 24/7 including weekends and holidays. On the call we sort a door that cannot wait from one that can keep until morning.

Taupe garage door with raised panels, closed, on a brick house with a white-framed window and a concrete driveway.
open, weekends and holidays
24/7
for most repairs
One visit
70 Google reviews
4.9★
in Richmond Hill
Since 2018

What’s included

Doors that cannot wait,and doors that can.

Six faults cannot wait: a door stuck open, a car shut in, a failed spring or cable, a door off its track, vehicle damage and a fast drop.

  1. 01Stuck open

    A door stuck open

    The garage and usually the door into the house stand open, and the opener will not close the door.

    • Opener that will not close it
    • Sensor and limit faults
    • Cable or spring failure
    • Door that will not lower
  2. 02Stuck shut

    Stuck shut with a car inside

    If the door will not lift by hand with the opener released, something mechanical has failed, and force makes it worse.

    • Broken springs or cables
    • A door frozen to the floor
    • Jammed rollers or track
    • Opener or power faults
  3. 03Off track

    Crooked, or off its track

    One side lower, a roller out, or bumper damage. It can fall, so stop using it at once.

    • Stop using it at once
    • Keep people clear of it
    • Do not force it either way
    • Photos, inside and out
  4. 04Springs

    Broken spring, door part open

    The door may not hold, so nobody stands under it. Leave it where it is. A fast drop points here too.

    • Nobody stands under it
    • Do not move it
    • No opener, no cord
    • Tell us about a bang

How it runs

What happensafter you call.

A night call runs in a different order: what you say on the phone, a door made safe, then the repair.

A graphite single-car garage door shut square and sealed on a pale buff brick house in late-afternoon sun.
  1. On the phone

    Say what it is doing

    Say if a car is inside. Two photos texted to (647) 323-⁠1826 show which part to bring.

  2. Meanwhile

    Keep clear

    Lock the house door. Pull the red cord only if a stuck-open door feels light.

  3. On arrival

    Made safe first

    The door is made safe, then you hear the price and decide before repair.

  4. Before we leave

    Closed and locked

    The aim is a door that closes and a house that locks before we go.

Reasons

Answered at night, sorted on the call.

A failed door means a car shut in or a house that will not lock, whatever the hour.

  1. Answered at night

    Nights, weekends and holidays are all covered. A door that will not close leaves the house open, so the phone is answered and the van goes out.

  2. What can wait

    A noisy door, a dead remote with a working wall button, a torn seal or a dent will keep. We say so, instead of selling an urgent visit.

  3. A shop in Richmond Hill, not across the city

    Being local matters most at night. From the shop in Richmond Hill, the van reaches York Region and north Toronto without crossing the city.

  4. Parts on the van at night

    The common failure parts ride on the van at night too, so most night calls end with the repair done in the same visit, not a door propped and a return trip.

Reviews

Rated on Google,quoted as written.

From the reviews homeowners left on our Google listing: cut for length, never reworded.

Rated 4.9 out of 5 from 70 reviews on Google (opens Google Maps)

After years of dents and damage from hockey pucks, our new garage door looks amazing!!

Caroline RacioppoGoogle review

I’m very happy with the work done on my front door and garage door. … Both doors look amazing …

SheronGoogle review

Everyone else told me I’d be waiting anywhere from 6 weeks to 4 months just to get a door delivered and installed.

Richard AndersonGoogle review

My garage spring and cables snapped on a Sunday afternoon, Moe was able to swing by the next morning …

Richard LGoogle review

Great Service by Moe, very clean job, on time and no surprises.

Peter MoghtaderGoogle review

It completely changed the look of my home and has already received so many compliments.

Avraz MajidGoogle review

The work was done in 5 hours and they cleaned up after themselves leaving no trace of my old garage door and front door.

Chetna PandyaGoogle review

I called Moe he was here in the same hour and we got our new doors in two days

SUBHAG SOODGoogle review

He didn’t just fix the immediate problem … made sure the door was running smoother and quieter than before.

John SpecialeGoogle review

We were presented with multiple options and given the pros and cons of each.

Jay McNeillyGoogle review

… replacing my destroyed garage door for a beautiful modern style door.

Ted & PeterGoogle review

Replaced my front door and garage door with a remote. … the finished work looks amazing.

RoxanneGoogle review

I had a quote within a day … and the new door installed by that weekend.

Matthew BastonGoogle review

Garage door spring was broken. Moe was able to come out the next day and fit it.

Samuel JosephGoogle review

Moe takes the time to get to know what your needs are and has affordable recommendations.

Gord McCallumGoogle review

Moe did an excellent job replacing our old, worn down garage door with a beautiful, heavy duty white one.

Elias MohamedaliGoogle review

… he was here the next day and we had our garage doors and front doors done within one week.

Angelo MicieliGoogle review

The whole process was seamless and I couldn’t believe how fast the job was completed without any hiccups.

Kristen SorrentiGoogle review

… came on short notice to take a look. He quickly diagnosed the problem and had it fixed in no time.

Salima NooraniGoogle review

They were super on time, super efficient, and the price was dead on.

Nathalie GallenoGoogle review

Projects

Same house,new door.

Real jobs on our customers’ houses, recreated from the photos we took: the door we took down, and the one we hung in its place.

A two-car door, dented end to end.

The same garage with a new flush charcoal steel door under the basketball hoop.

Every section of the old door was dented, and the middle had torn open. We hung a flush steel door in the same opening, charcoal to sit with the dark siding, under the same basketball hoop.

Service area

From our shopto your door.

Every town we serve, by the drive from our shop in Richmond Hill. The nearest are on top.

Map data © OpenStreetMap contributors

Towns we serve, by the drive

  • Richmond HillOur shop

Drive times without traffic, to the nearest five minutes.

Not on the list? Ask us

FAQ

Garage door questions,answered plainly.

What homeowners ask us about 24/7 emergency garage door repair, and about the door in general.

Not here? Ask us for a free estimate.

Planning a new door5 questions

  • There is no honest single number, and anyone who gives you one over the phone is guessing. The price depends on the size of the opening, single or double, the material and insulation, the windows and hardware, and whether the existing tracks, springs and opener can stay. Modern Empire Doors gives you a real number quickly instead: text a photo of the door from outside and one from inside the garage to (647) 323-⁠1826. The inside shot shows the tracks, springs and opener, which is where most of the difference in price lives. Estimates are free.

  • Two photos and your address. Take one of the door from outside, and one from inside the garage with the door closed, so we can see the tracks, the springs above the opening and the opener. Text both to (647) 323-⁠1826. For most doors that is enough to price the job without anyone coming out first, and the estimate is free.

  • Most standard replacements are done in a single visit. The old door comes down, the new one goes up on its tracks and springs, and it is balanced and tested before we leave. Doors with more complicated framing, a change of size, or a new opener at the same time take longer. We tell you what to expect for your door when we quote it, not after we arrive, so you can plan the day around it.

  • Not always. Whether the opener can stay is part of the quote. The springs are sized to the new door, so a working opener is not asked to lift more weight; what matters is its age and condition. An opener from before about 1993 may use a fixed code that cheap equipment can copy, and a new door is a good moment to change it. A loud chain drive under a bedroom is the other reason people switch, usually to a quieter belt drive. We tell you which applies before you decide.

  • Our replacement doors are made in Canada and carry a lifetime warranty. Built for Canadian winters is not a slogan here: a door that seals properly in February is a different product from one that does not, and the difference shows up as cold air, noise and a bottom seal frozen to the floor. If you want the details for a particular door, ask when we quote it and we will go through them with you.

A door that won't work5 questions

  • Spring size, one spring or two, the door's weight and height, and any damage to a cable or drum set the price, as does an opener strained by the failure. The price is given before work starts. Paying for a night visit on something that can wait is money wasted, so we say on the call whether it can.

  • Most repairs finish in one visit, because the common failure parts are carried on the van and two photos let us bring the right one. A door that has been forced can have creased sections, and that can turn a hardware repair into a panel replacement. The diagnosis says which.

  • A repair changes the door’s parts, such as the spring, cables, rollers, track or a section, and leaves the opening in the wall as it is. Permits are a question for work that changes the opening, such as a wider doorway, not for getting a failed door working again. If the call turns into a replacement, we say so.

  • Call now if the house will not lock, if a car you need is shut in, or if the door is crooked, heavy by hand or dropping fast. Anything else, such as noise, a torn seal or a dent, will keep until a scheduled visit.

  • With the door closed, pull the red release cord and try lifting it by hand. A balanced door lifts easily. If it will not lift, or is very heavy, a spring or cable has probably gone: do not force it, and do not pull the cord on a door that is part way up. Call, and say a car is inside.

People also ask

What people searchbefore they call.

The garage door questions people type into Google, answered in a few lines each. Search for yours, or pick a part of the door.

Search 25 answers from Modern Empire Doors

Often searched

25 answers

  • Lock the door between the garage and the house first, then call. To lower the door yourself, pull the red release cord and bring it down by hand with care. If a spring has broken, the full weight comes down, so stop and leave the door where it is.

    Asked next

  • Usually, with care: the cord only disconnects the door from the opener. If a spring has broken, the full weight comes down, so a door that feels heavy or wants to drop should be left alone. Never release or adjust a spring under tension, and do not run the opener again after it has reversed twice.

    Asked next

  • Yes, and it is a tonight call. A door falling faster than it should points to a failing cable or spring, and it may stop holding at all. Keep people, pets and the car out from under it, do not run it again, and call.

    Asked next

  • Usually. Rollers, cables and a bent section of track are all replaceable parts. What decides it is whether the sections themselves are creased, because forcing the door is what turns a hardware repair into a panel replacement. Stop using it and text photos from inside and out.

    Asked next

  • Break the ice bond along the bottom seal first, gently, and never with an open flame or a metal blade. Do not run the opener against the ice. Then try the door: if it will not move by hand with the opener released, something other than ice is wrong.

    Asked next

  • It is when it leaves a car shut in or the house open, because the door is now too heavy to lift safely by hand. If the door is closed, the house locks and the car can stay put, it can be booked for the morning. Either way the door stays where it stopped.

    Asked next

The guide

Emergency garage door repair: good to know at night.

What counts as an emergency, what a night call involves, same-day service and the cold-morning door.

Garage door emergencies in Richmond Hill and the GTA

What every emergency garage door repair has in common is the result: a car locked in, a house that will not lock, or a door that can fall. A broken spring usually leaves one of the first two, so it is treated as urgent.

Things that can usually wait: a noisy door, a remote that fails while the wall button works, a torn seal, cosmetic dents and a door that is simply slow. They are worth fixing, but they keep until a scheduled visit, and an urgent visit for them is money wasted.

24 hour garage door repair: what a night call involves

The phone is answered 24 hours a day, weekends and holidays included. Say what the door is doing, and whether a car is inside. Two photos texted to (647) 323-1826, one from outside and one from inside showing the springs, tracks and opener, let us arrive with the right parts.

While you wait, keep children and pets clear and stay out from under any door that is partly open. Lock the door between the garage and the house. If the door is stuck open, the red release cord lets you lower it by hand, carefully. With a broken spring the full weight comes down, so stop there and leave it.

Same day garage door repair: what gets done tonight

Same-day service here means the call decides what is done tonight. A house that will not lock or a car you need shut in is tonight’s job. The rest is booked, and you are told which it is on the phone.

If the failed part is on the van, the repair follows in the same visit, and most are finished that way. If a part has to be ordered, tonight is about what you do in the meantime, and the repair is booked for the earliest visit after it arrives. The price comes before work starts, and estimates are free.

A garage door frozen shut: what to try first

Most after-hours calls are predictable failures that gave warning: springs rated in cycles, cables that fray visibly, rollers that get loud. Cold is the other big trigger, and the most common cause on a cold morning is a door frozen to the floor, which is also the most misdiagnosed.

Look at the bottom edge first. A door frozen to the floor is the one you can try yourself: break the ice bond gently, never with an open flame or a metal blade, and do not hold the wall button against it. A bang when it failed, or a visible gap in a spring coil, means a spring, and then the door stays where it is.

Free estimates · Repairs any hour

A door that cannotwait for morning.

Book below at any hour. Two photos, one from outside and one from inside, are enough for a free estimate and tell us which part to bring.

Rated 4.9 out of 5 from 70 Google reviews.

Book a free estimate