Skip to content

Garage door repair,usually put right in one visit.

Garage door repair in Richmond Hill, York Region and the GTA, diagnosed from what the door does so the right part is on the van.

Inside a garage, a white sectional door with a window row closed in its steel track, hinges and a curved rail overhead.
for most repairs
One visit
open, weekends and holidays
24/7
70 Google reviews
4.9★
in Richmond Hill
Since 2018

What’s included

Every part that fails,and the sign it gives.

Most failures trace to a handful of parts, and what the door is doing tells you which.

  1. 01Springs

    Springs and cables

    A bang, or a door that rises crooked, points to a spring or a cable. That repair is a spring-page job.

    • Torsion or extension springs
    • Cables and drums
    • Failure named by symptom
    • Spring condition checked
  2. 02Track

    Tracks, rollers and hinges

    A door that binds, runs crooked or grows louder over the months is usually the rollers or the track.

    • Doors off their track
    • Bent or loose track
    • Worn rollers and bearings
    • Hinges and brackets
  3. 03Opener

    Reversing, stalling

    A door that reverses or stops short is traced to the door first: seal, section, track or roller. The opener side is checked too.

    • Worn bottom seal
    • Dented section
    • Track binding
    • Roller binding
  4. 04Panels

    Panels, seals and tune-ups

    A dented section can be replaced alone. Tired seals and loose hardware go in a tune-up.

    • Single section replaced
    • Bottom and edge seals
    • Tune-up and lubrication
    • Safety check

How it runs

Watch it run,then name the part.

The door is watched and tested before a part is named, and the common failure parts ride on the van.

Inside a finished garage, a white insulated door shut square on a pale concrete floor, new rollers in its track and a new bracket at its bottom corner.
  1. On arrival

    Watch a cycle

    The door runs once, and the noise and the side that lags are noted before anything is touched.

  2. Opener off

    Check the whole door

    Sections, hinges, rollers, track and seals are checked end to end for what binds or bends.

  3. Then

    Trace a reversal

    Bottom seal, dented section, track and rollers are tried first, then the opener side.

  4. Before we leave

    Repaired, run

    The failed part is replaced and the door runs a full cycle.

Reasons

A repair here starts with the symptom.

A diagnosis that starts at the symptom, and a plain answer on repairing against replacing.

  1. Symptom first

    The door is read before a part is chosen: a bang, a crooked lift, a grinding roller and a reversing door each point at a different part.

  2. Mend or replace

    Straight sections and worn parts get repaired. Bent or rusting sections and repeat failures call for a new door.

  3. Rollers before a door

    A door that has grown loud over the months usually needs rollers and bearings, a far smaller job than a new door.

  4. Any make, any drive

    Every make of door and opener, chain, belt or screw drive: the parts that fail are much the same across brands.

Reviews

Rated on Google,quoted as written.

From the reviews homeowners left on our Google listing: cut for length, never reworded.

Rated 4.9 out of 5 from 70 reviews on Google (opens Google Maps)

After years of dents and damage from hockey pucks, our new garage door looks amazing!!

Caroline RacioppoGoogle review

I’m very happy with the work done on my front door and garage door. … Both doors look amazing …

SheronGoogle review

Everyone else told me I’d be waiting anywhere from 6 weeks to 4 months just to get a door delivered and installed.

Richard AndersonGoogle review

My garage spring and cables snapped on a Sunday afternoon, Moe was able to swing by the next morning …

Richard LGoogle review

Great Service by Moe, very clean job, on time and no surprises.

Peter MoghtaderGoogle review

It completely changed the look of my home and has already received so many compliments.

Avraz MajidGoogle review

The work was done in 5 hours and they cleaned up after themselves leaving no trace of my old garage door and front door.

Chetna PandyaGoogle review

I called Moe he was here in the same hour and we got our new doors in two days

SUBHAG SOODGoogle review

He didn’t just fix the immediate problem … made sure the door was running smoother and quieter than before.

John SpecialeGoogle review

We were presented with multiple options and given the pros and cons of each.

Jay McNeillyGoogle review

… replacing my destroyed garage door for a beautiful modern style door.

Ted & PeterGoogle review

Replaced my front door and garage door with a remote. … the finished work looks amazing.

RoxanneGoogle review

I had a quote within a day … and the new door installed by that weekend.

Matthew BastonGoogle review

Garage door spring was broken. Moe was able to come out the next day and fit it.

Samuel JosephGoogle review

Moe takes the time to get to know what your needs are and has affordable recommendations.

Gord McCallumGoogle review

Moe did an excellent job replacing our old, worn down garage door with a beautiful, heavy duty white one.

Elias MohamedaliGoogle review

… he was here the next day and we had our garage doors and front doors done within one week.

Angelo MicieliGoogle review

The whole process was seamless and I couldn’t believe how fast the job was completed without any hiccups.

Kristen SorrentiGoogle review

… came on short notice to take a look. He quickly diagnosed the problem and had it fixed in no time.

Salima NooraniGoogle review

They were super on time, super efficient, and the price was dead on.

Nathalie GallenoGoogle review

Projects

Same house,new door.

Real jobs on our customers’ houses, recreated from the photos we took: the door we took down, and the one we hung in its place.

A two-car door, dented end to end.

The same garage with a new flush charcoal steel door under the basketball hoop.

Every section of the old door was dented, and the middle had torn open. We hung a flush steel door in the same opening, charcoal to sit with the dark siding, under the same basketball hoop.

Service area

From our shopto your door.

Every town we serve, by the drive from our shop in Richmond Hill. The nearest are on top.

Map data © OpenStreetMap contributors

Towns we serve, by the drive

  • Richmond HillOur shop

Drive times without traffic, to the nearest five minutes.

Not on the list? Ask us

FAQ

Garage door questions,answered plainly.

What homeowners ask us about garage door repair, and about the door in general.

Not here? Ask us for a free estimate.

Planning a new door5 questions

  • There is no honest single number, and anyone who gives you one over the phone is guessing. The price depends on the size of the opening, single or double, the material and insulation, the windows and hardware, and whether the existing tracks, springs and opener can stay. Modern Empire Doors gives you a real number quickly instead: text a photo of the door from outside and one from inside the garage to (647) 323-⁠1826. The inside shot shows the tracks, springs and opener, which is where most of the difference in price lives. Estimates are free.

  • Two photos and your address. Take one of the door from outside, and one from inside the garage with the door closed, so we can see the tracks, the springs above the opening and the opener. Text both to (647) 323-⁠1826. For most doors that is enough to price the job without anyone coming out first, and the estimate is free.

  • Most standard replacements are done in a single visit. The old door comes down, the new one goes up on its tracks and springs, and it is balanced and tested before we leave. Doors with more complicated framing, a change of size, or a new opener at the same time take longer. We tell you what to expect for your door when we quote it, not after we arrive, so you can plan the day around it.

  • Not always. Whether the opener can stay is part of the quote. The springs are sized to the new door, so a working opener is not asked to lift more weight; what matters is its age and condition. An opener from before about 1993 may use a fixed code that cheap equipment can copy, and a new door is a good moment to change it. A loud chain drive under a bedroom is the other reason people switch, usually to a quieter belt drive. We tell you which applies before you decide.

  • Our replacement doors are made in Canada and carry a lifetime warranty. Built for Canadian winters is not a slogan here: a door that seals properly in February is a different product from one that does not, and the difference shows up as cold air, noise and a bottom seal frozen to the floor. If you want the details for a particular door, ask when we quote it and we will go through them with you.

A door that won't work5 questions

  • It depends on what failed and how far the failure spread: a spring and whether the door has one or two, its weight and height, a cable or drum damaged with it, or an opener strained since. The estimate is free and the price is given before any work starts.

  • Repairing a door leaves its opening as it is. If a repair on your door starts to look like a replacement, we say so before anything is ordered.

  • Often, and it is a far smaller job than a new door. A door that has grown louder over the months, binds or runs crooked while the track and springs are sound usually needs its rollers and bearings replaced. A squeal on its own may only need lubricating, and we say which.

  • When a part has to be ordered in, or when the door is beyond repair and is replaced instead. You hear which applies once the door has been checked, and a repair that can be finished with parts on the van is finished that day.

  • It starts with watching the door run and looking over every part it moves on, before a part is named. A tune-up is a service of its own, and if that is all the door needs, we say so instead of selling a repair.

People also ask

What people searchbefore they call.

The garage door questions people type into Google, answered in a few lines each. Search for yours, or pick a part of the door.

Search 24 answers from Modern Empire Doors

Often searched

24 answers

  • A door that has grown louder over the months, scrapes in the track or shakes as it travels is usually on worn rollers. Replacing them is a far smaller job than a new door, and the track is checked at the same time.

    Asked next

  • A bent or loose track, a roller that has left its channel or a hinge that has seized will catch the door at the same height each time. Stop using it, since forcing a binding door can bend a section. The track is realigned or the part replaced.

    Asked next

  • Most repairs take a single visit. How long the visit runs depends on how many parts failed together, since one failure can hide another, and on whether a section has to be ordered in.

    Asked next

  • Not always exactly. Finishes fade in the sun, so a new section in the same factory colour can look slightly brighter, most on dark colours and woodgrain. It can only be matched at all if the same door is still made.

    Asked next

  • Often the bottom seal has hardened or torn and the weather stripping has pulled away, so air moves under and around the door. Both are replaced in a tune-up. An uninsulated door is the next thing to look at.

    Asked next

  • Most often it is the safety sensors. If anything breaks the invisible beam between the two photo eyes, about six inches off the floor, the door starts down and reverses. Clear the path, wipe both lenses and check that both sensor lights are steady. If the door touches the floor and then goes back up, the close limit on the opener has drifted.

    Asked next

The guide

Garage door repair: good to know.

The symptom, the safe tests, and how a repair is priced.

A bang, a grind, a crooked lift: what failed

A single bang from the garage is usually a torsion spring letting go, and the door is then too heavy to lift by hand. Grinding is usually the rollers or the opener gear, squealing means something needs lubricating, and rattling is loose hardware.

A door that lifts crooked, with one side lagging, points to a cable that has frayed or slipped off its drum. One that reverses on the way down is often a worn bottom seal, a dented section or a binding roller, and the opener side is checked as well. Each is a different part, so the first question is what the door is doing.

Where garage door repair ends and a new door begins

Repair is usually right when the sections are straight and the failure is a spring, a cable, rollers, hinges or the opener. These are wear parts, and replacing them is routine. A door that is otherwise straight and sound can usually be brought back with springs, rollers, seals and a tune-up from the shop in Richmond Hill.

A new door starts to make sense with bent or rusting sections, a discontinued panel, an uninsulated door on a heated house, or repairs that keep coming back.

What you can safely try before the van arrives

These are safe for an owner: watching the door travel, listening for where a noise starts and lubricating the rollers and hinges. A door that feels heavy by hand points at the springs, which is worth knowing before you call. How to test the balance is on the spring replacement page.

These are not: adjusting spring tension, replacing cables, straightening a track while the door is under load, and removing the bottom brackets. All four carry the weight of the door or the tension of the spring, and a slip turns a small repair into a larger one. Photograph the problem instead and send it ahead.

Matching one dented section to your door

A section can be replaced alone only if the same door is still made, in the same size, design, colour and insulation type. A photo of the door and a close-up of its label tell us whether that is the case.

A section that is not stocked is ordered in, which can take a few weeks. That is the usual reason for a second visit, and the other is a door too far gone to repair, where replacing it is the better answer.

Free estimates · Repairs any hour

Tell us whatthe door is doing.

A free estimate starts with two photos, one from outside and one from inside the garage. Book below at any hour.

Rated 4.9 out of 5 from 70 Google reviews.

Book a free estimate