01Stuck open
A door stuck open
A door the opener cannot close leaves the garage open and, usually, the entry to the house.
- Opener that will not close it
- Sensor and limit faults
- Cable or spring failure
- Door that will not lower
When a door will not close, will not open, has jumped the track or has been hit by a vehicle, emergency garage door repair in Aurora is a phone call at any hour, weekends and holidays too. Most repairs end in one visit.

What’s included
At night the drive is most of it: Aurora is 20 minutes from the van in Richmond Hill on the map's no-traffic figure, the common parts are on board, and nothing about an emergency repair needs a permit from the Town of Aurora, because it replaces parts of the door that is already there.
01Stuck open
A door the opener cannot close leaves the garage open and, usually, the entry to the house.
02Stuck shut
A door that cannot be lifted by hand once the opener is released has failed mechanically. Forcing it makes it worse.
03Off track
Take it out of use now. A low side, a roller out or damaged bumper means it can fall.
04Springs
Stay out from under it, as it might not hold, and leave it as it is. A sudden drop fits this too.
Reviews
From the reviews homeowners left on our Google listing: cut for length, never reworded.
Rated 4.9 out of 5 from 70 reviews on Google (opens Google Maps)After years of dents and damage from hockey pucks, our new garage door looks amazing!!
I’m very happy with the work done on my front door and garage door. … Both doors look amazing …
Everyone else told me I’d be waiting anywhere from 6 weeks to 4 months just to get a door delivered and installed.
My garage spring and cables snapped on a Sunday afternoon, Moe was able to swing by the next morning …
Great Service by Moe, very clean job, on time and no surprises.
It completely changed the look of my home and has already received so many compliments.
The work was done in 5 hours and they cleaned up after themselves leaving no trace of my old garage door and front door.
I called Moe he was here in the same hour and we got our new doors in two days
He didn’t just fix the immediate problem … made sure the door was running smoother and quieter than before.
We were presented with multiple options and given the pros and cons of each.
… replacing my destroyed garage door for a beautiful modern style door.
Replaced my front door and garage door with a remote. … the finished work looks amazing.
I had a quote within a day … and the new door installed by that weekend.
Garage door spring was broken. Moe was able to come out the next day and fit it.
Moe takes the time to get to know what your needs are and has affordable recommendations.
Moe did an excellent job replacing our old, worn down garage door with a beautiful, heavy duty white one.
… he was here the next day and we had our garage doors and front doors done within one week.
The whole process was seamless and I couldn’t believe how fast the job was completed without any hiccups.
… came on short notice to take a look. He quickly diagnosed the problem and had it fixed in no time.
They were super on time, super efficient, and the price was dead on.
Projects
Real jobs on our customers’ houses, recreated from the photos we took: the door we took down, and the one we hung in its place.
A two-car door, dented end to end.

Every section of the old door was dented, and the middle had torn open. We hung a flush steel door in the same opening, charcoal to sit with the dark siding, under the same basketball hoop.
Gallery
Eighteen garage and front door styles, each one modelled on a door we’ve hung.
Service area
Every town we serve, by the drive from our shop in Richmond Hill. The nearest are on top.
FAQ
What Aurora homeowners ask about 24/7 emergency repair, and the questions every door raises.
Not here? Ask us for a free estimate.
There is no honest single number, and anyone who gives you one over the phone is guessing. The price depends on the size of the opening, single or double, the material and insulation, the windows and hardware, and whether the existing tracks, springs and opener can stay. Modern Empire Doors gives you a real number quickly instead: text a photo of the door from outside and one from inside the garage to (647) 323-1826. The inside shot shows the tracks, springs and opener, which is where most of the difference in price lives. Estimates are free.
Two photos and your address. Take one of the door from outside, and one from inside the garage with the door closed, so we can see the tracks, the springs above the opening and the opener. Text both to (647) 323-1826. For most doors that is enough to price the job without anyone coming out first, and the estimate is free.
Most standard replacements are done in a single visit. The old door comes down, the new one goes up on its tracks and springs, and it is balanced and tested before we leave. Doors with more complicated framing, a change of size, or a new opener at the same time take longer. We tell you what to expect for your door when we quote it, not after we arrive, so you can plan the day around it.
Not always. Whether the opener can stay is part of the quote. The springs are sized to the new door, so a working opener is not asked to lift more weight; what matters is its age and condition. An opener from before about 1993 may use a fixed code that cheap equipment can copy, and a new door is a good moment to change it. A loud chain drive under a bedroom is the other reason people switch, usually to a quieter belt drive. We tell you which applies before you decide.
Our replacement doors are made in Canada and carry a lifetime warranty. Built for Canadian winters is not a slogan here: a door that seals properly in February is a different product from one that does not, and the difference shows up as cold air, noise and a bottom seal frozen to the floor. If you want the details for a particular door, ask when we quote it and we will go through them with you.
The failed part decides it, along with the spring's size, the door's weight and any damage to cables or tracks. The figure is stated before work starts, and stated again if what we find differs from your pictures.
Usually one visit, because the truck carries the parts that fail most often. It takes longer if a part is not on board or the damage runs deeper than the first look. From the shop, the road up Yonge Street to Aurora takes 20 minutes.
Not normally, because parts are swapped and the opening stays as it was. A vehicle strike that damaged the opening itself, forcing a rebuild wider or taller, would be the exception.
A noisy door, a worn seal, dents, a slow door, or a remote that dies while the wall button still works. If the door is shut and secure, none of these needs a night call, and we will say so on the phone. A door that will not close, a broken spring or a door off its track should not wait.
Free the ice first, and never with a flame or a metal blade, which can scar the seal or the door. Once it is loose, run the door by hand before the opener, so a bound door does not strain the motor. If it still will not move, call. A worn seal that lets water under the door is usually how it freezes.
People also ask
The garage door questions people type into Google, answered in a few lines each. Search for yours, or pick a part of the door.
Search 3 answers from Modern Empire Doors
3 answers
Frost or condensation on a lens breaks the beam, and so do sunlight, a knocked bracket and dirt. Wipe both lenses and check that both lights are steady. If they are, the force setting or a binding door is next.
Asked next
Pull the red cord, then lower the door by hand, slowly. If a spring has broken, leave it alone, because its full weight would be yours.
Asked next
Most often a torsion spring has given way, sometimes with a gap showing in the coil. Stop using the door and the opener, lock the door between garage and house, and call.
Asked next
The guide
What is different about 24/7 emergency repair in Aurora: the houses, the rules and the drive from the shop.
Some calls cannot wait. The door will not close, or will not open with a car inside. A spring or cable has broken with the door half up. The door hangs crooked off its track, a vehicle has hit it, or it is dropping faster than it should. A snapped spring gets urgent treatment because it so often traps a car or leaves the house unlocked.
The phone is answered at all hours, holidays included. Most after-hours calls come from failures that gave warning, such as springs near the end of their openings, cables fraying in plain sight or rollers growing louder.
Aurora is 20 minutes up Yonge Street from our shop in Richmond Hill, 12.7 km. The drive is the only timing we state. The truck carries the parts that fail most, which is why most emergency repairs end in one visit.
What goes on it depends on your two pictures: one of the door from outside, one from inside showing the springs and tracks. Add the address, and say whether a car is inside.
Free estimates · Repairs any hour
Book below at any hour with your Aurora address. A photo of the door from inside with the lights on and one from outside tells us which part to bring, and the estimate is free.
Rated 4.9 out of 5 from 70 Google reviews.
Book a free estimate