01Stuck open
A door stuck open
If the opener fails to close the door, the garage stays open, and usually the house entry too.
- Opener that will not close it
- Sensor and limit faults
- Cable or spring failure
- Door that will not lower
Emergency garage door repair inThornhill
Emergency garage door repair in Thornhill, day or night: a door that will not close, will not open or has come off its track. Most calls end in one visit, and the shop is open 24/7 including holidays.
- open, weekends and holidays
- 24/7
- for most repairs
- One visit
- 70 Google reviews
- 4.9★
- in Richmond Hill
- Since 2018
What’s included
Doors that cannot wait,and doors that can.
At night the drive is most of it: Thornhill is 15 minutes from the van in Richmond Hill on the map's no-traffic figure, the common parts are on board, and nothing about an emergency repair needs a permit from the City of Vaughan or the City of Markham, because it replaces parts of the door that is already there.
02Stuck shut
Stuck shut with a car inside
Hand lifting that fails once the opener is let go means a mechanical failure. Do not force it: that makes it worse.
- Broken springs or cables
- A door frozen to the floor
- Jammed rollers or track
- Opener or power faults
03Off track
Crooked, or off its track
Take it out of use now. A low side, a roller out or damaged bumper means it can fall.
- Stop using it at once
- Keep people clear of it
- Do not force it either way
- Photos, inside and out
04Springs
Broken spring, door part open
Nobody should stand beneath a door that may not hold. Do not move it. A quick drop also points here.
- Nobody stands under it
- Do not move it
- No opener, no cord
- Tell us about a bang
Reviews
Rated on Google,quoted as written.
From the reviews homeowners left on our Google listing: cut for length, never reworded.
Rated 4.9 out of 5 from 70 reviews on Google (opens Google Maps)After years of dents and damage from hockey pucks, our new garage door looks amazing!!
I’m very happy with the work done on my front door and garage door. … Both doors look amazing …
Everyone else told me I’d be waiting anywhere from 6 weeks to 4 months just to get a door delivered and installed.
My garage spring and cables snapped on a Sunday afternoon, Moe was able to swing by the next morning …
Great Service by Moe, very clean job, on time and no surprises.
It completely changed the look of my home and has already received so many compliments.
The work was done in 5 hours and they cleaned up after themselves leaving no trace of my old garage door and front door.
I called Moe he was here in the same hour and we got our new doors in two days
He didn’t just fix the immediate problem … made sure the door was running smoother and quieter than before.
We were presented with multiple options and given the pros and cons of each.
… replacing my destroyed garage door for a beautiful modern style door.
Replaced my front door and garage door with a remote. … the finished work looks amazing.
I had a quote within a day … and the new door installed by that weekend.
Garage door spring was broken. Moe was able to come out the next day and fit it.
Moe takes the time to get to know what your needs are and has affordable recommendations.
Moe did an excellent job replacing our old, worn down garage door with a beautiful, heavy duty white one.
… he was here the next day and we had our garage doors and front doors done within one week.
The whole process was seamless and I couldn’t believe how fast the job was completed without any hiccups.
… came on short notice to take a look. He quickly diagnosed the problem and had it fixed in no time.
They were super on time, super efficient, and the price was dead on.
Projects
Same house,new door.
Real jobs on our customers’ houses, recreated from the photos we took: the door we took down, and the one we hung in its place.
A two-car door, dented end to end.
Every section of the old door was dented, and the middle had torn open. We hung a flush steel door in the same opening, charcoal to sit with the dark siding, under the same basketball hoop.
Gallery
The styleswe install.
Eighteen garage and front door styles, each one modelled on a door we’ve hung.
Service area
From our shopto your door.
Every town we serve, by the drive from our shop in Richmond Hill. The nearest are on top.
Towns we serve, by the drive
FAQ
Emergency garage door repair questionsin Thornhill.
What Thornhill homeowners ask about 24/7 emergency repair, and the questions every door raises.
Not here? Ask us for a free estimate.
Planning a new door5 questions
There is no honest single number, and anyone who gives you one over the phone is guessing. The price depends on the size of the opening, single or double, the material and insulation, the windows and hardware, and whether the existing tracks, springs and opener can stay. Modern Empire Doors gives you a real number quickly instead: text a photo of the door from outside and one from inside the garage to (647) 323-1826. The inside shot shows the tracks, springs and opener, which is where most of the difference in price lives. Estimates are free.
Two photos and your address. Take one of the door from outside, and one from inside the garage with the door closed, so we can see the tracks, the springs above the opening and the opener. Text both to (647) 323-1826. For most doors that is enough to price the job without anyone coming out first, and the estimate is free.
Most standard replacements are done in a single visit. The old door comes down, the new one goes up on its tracks and springs, and it is balanced and tested before we leave. Doors with more complicated framing, a change of size, or a new opener at the same time take longer. We tell you what to expect for your door when we quote it, not after we arrive, so you can plan the day around it.
Not always. Whether the opener can stay is part of the quote. The springs are sized to the new door, so a working opener is not asked to lift more weight; what matters is its age and condition. An opener from before about 1993 may use a fixed code that cheap equipment can copy, and a new door is a good moment to change it. A loud chain drive under a bedroom is the other reason people switch, usually to a quieter belt drive. We tell you which applies before you decide.
Our replacement doors are made in Canada and carry a lifetime warranty. Built for Canadian winters is not a slogan here: a door that seals properly in February is a different product from one that does not, and the difference shows up as cold air, noise and a bottom seal frozen to the floor. If you want the details for a particular door, ask when we quote it and we will go through them with you.
A door that won't work5 questions
The part that failed sets the figure: which one it is, how big the spring is, how heavy the door is, and whether cables or tracks were damaged on the way down. You are told the price before any tool comes out, and again if the diagnosis changes. Two photos sent first let the crew price from the same picture you are looking at.
Most emergencies end in one visit, since the parts that usually fail are already on the van. From the shop it is 9.7 km to Thornhill, about 15 minutes, and the line is answered 24/7. A call runs longer only when the van lacks a part or the damage goes past the first diagnosis.
Parts that failed get replaced and the opening stays as it was, so no permit is involved. If the opening itself had to change, Vaughan or Markham would be asked, whichever the address falls under.
The repair itself is the same; only the hour differs. What makes a call urgent is what the failure leaves open: a car shut in, a door that will not close, or a house that cannot be secured. If the door is down, the house locks and nobody needs the car, the call can wait for morning, and the line is answered either way.
Not on the Markham heritage side. A new street-facing garage door is an exterior alteration, approved before the work is booked, so a door past repair is priced and planned around that approval, not hung that night. Parts replaced inside the existing door change nothing seen from the street, which is why a repair goes ahead on the visit.
People also ask
What people ask aboutemergency garage door repair in Thornhill.
The garage door questions people type into Google, answered in a few lines each. Search for yours, or pick a part of the door.
Search 3 answers from Modern Empire Doors
Often searched
3 answers
Yes. The door is balanced and its safety reversal tested before the crew leaves, whatever the hour, and what failed is explained to you in plain terms.
Asked next
The ones that fail most often: springs, cables, rollers and lengths of track. A part the van is not carrying, or a panel that has to be ordered, means a second visit.
Asked next
Space cleared under and around the door, a way into the garage and the house, and any photos of the springs, tracks and opener you can take. If a spring or cable has gone, leave it alone and keep people and cars out of the door's path.
Asked next
The guide
Emergency garage door repair in Thornhill: good to know.
What is different about 24/7 emergency repair in Thornhill: the houses, the rules and the drive from the shop.
Emergency garage door repair in Thornhill: what the first call settles
The first call settles three things: whether a car is shut in, whether the house can be locked, and where the door stopped, open, shut or crooked. Those answers decide between a night visit and a morning booking, and they tell the crew which parts to bring.
Pictures do the rest. Two photos by text, one from outside and one from inside that shows the springs, tracks and opener, let the technician name the likely fault before the van leaves the shop, which is how most calls end in a single visit.
Emergency calls across Thornhill
The line covers every Thornhill neighbourhood, from Thornlea and Grandview Estates to Bayview Glen and Old Thornhill, on the Vaughan side of Yonge Street and the Markham side alike. Weekends and holidays are answered like any other hour.
Before the crew leaves, the door is balanced and its reversal is tested. Anything else found worn is explained and priced before it is touched, so a night call does not turn into a larger job without your say.
Free estimates · Repairs any hour
A door that cannotwait for morning.
Book below at any hour with your Thornhill address. A photo of the door from inside with the lights on and one from outside tells us which part to bring, and the estimate is free.